Deevita’s target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Deevita is inviting enthusiastic customer service representatives, or CSR’s, who will act as a liaison, provide product/services information and resolve any problems of technical /product nature that our customer may face in using our products and services. Our CSRs should be genuinely excited to help customers. They should be patient, empathetic, and passionately communicative. They should have the passion to delight customers. CSR should put themselves in our customers’ shoes and advocate for them when necessary. Our Customer feedback is priceless, and our CSRs can gather that for us. Problem-solving should also come naturally to our customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.
