Enterprise data integration

A large customer has an internal records system that needs to be integrated with the client’s core system to supply a working payment solution for consumers. Integration must enable the two systems to talk to each other despite differences in file formats, business logic, and other operational parameters. The client wants to outsource construction of a solution that will enable easier onboarding of customers, reduce or avoid frequent changes to core product, and handle data integrations such as that described above in a standardized manner. The solution has to:

> Provide seamless movement of healthcare enrollment, claim, and other data between multiple source systems and internal transaction processing systems
> Reduce time to onboard a new customer by automating data integration tasks outside of the core system
> Facilitate agile, custom data extraction with minimal onboarding time
> The client required end-to-end testing of the entire solution for function, performance, and regression

The client realized following benefits:

> The solution helped the client to quickly and efficiently onboard customers, contributing to business and revenue growth for several large customers.

> The client’s development teams were enabled to focus on core transformation logic for customer-level onboarding, leaving all other aspects to be handled by the reusable components of the data platform.

> The solution reduced onboarding time by nearly 50%.

> Rapid onboarding of new carriers and enhancements to existing carriers by directly engaging with product owners leaves the client’s engineering team to focus on core product development.

> End-to-end development and testing services enables seamless release to production and processing of input files.

> Managed delivery services freed up the client’s internal resources to tackle other pressing tasks and lends flexibility in operations.